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FAQs

Garage Door Questions

RESIDENTIAL FAQS

Do we offer finishing services, such as painting or staining?

No. If you want a custom stain or paint finish other than what our manufacturers provide, you need to hire a licensed painter.

Do we sell and service sliding glass doors?

No. Although sliding glass doors are doors, they are manufactured and distributed by glass companies.

Do we have a delivery option?

Yes. We deliver all over Northern Nevada and Lake Tahoe including Reno, Sparks, Lovelock, Winnemucca, Elko, Fernley, Fallon, Yerington, Topaz, Gardnerville, Minden, South Lake Tahoe, North Lake Tahoe, Incline Village, Squaw Valley, Truckee, Quincy, Portola, Loyalton, Herlong, Susanville, and Alturas. Don’t see your area? Give us a call.

Do we service & repair doors and hardware?

Yes. Thompson Garage Doors’ experienced technicians can diagnose and repair any door or hardware problem. And our service department will keep your doors working smoothly day in and day out.

Do we sell door hardware?

Yes. Thompson Garage Doors has a huge selection of door parts, springs, closers, panic devices, thresholds and more. Plus, we have our own machine shop to manufacture custom or hard-to-find garage door parts in-house.

Do we Install?

Yes. Thompson Garage Doors has more than 60 years of experience installing commercial and residential doors.

Do you have various Wood Species?

Yes. At Thompson Garage Doors, we offer a variety of finishes from Red Cedar to Rustic Oak, plus exotic hardwoods like Jatoba and special cut Quarter Sawn Oak to give your home an unusually distinctive look.

Are custom size options available?

Yes. Thompson Garage Doors can customize any door you need with our in-house machine shop. Our experienced technicians can determine your exact specifications and custom manufacture the door or parts you need accurately, efficiently and in your budget.

Do we have mobile home doors?

No. Thompson Garage Doors specializes in doors for any type of building, not moving vehicles. We recommend you see a mobile home dealer for that.

COMMERCIAL FAQS

Do we install toilet partitions?

No, we supply restroom partitions but don’t install toilet partitions or accessories.

Do we offer commercial service and repair?

Yes, Thompson Garage Doors services and repairs everything we sell including doors, door parts, closers, panic devise, thresholds and more. Plus we have our own machine shop to manufacture custom or hard-to-find garage door parts in-house.

Do we offer aluminum storefront systems?

No, we leave that to the glass companies.

Do we do full commercial installations?

Although we do numerous types of installations for commercial products, commercial installation depends on the size of the job. Our professionals will work with you to determine installation on a per job basis.

Do we deliver commercial doors?

Yes, we deliver anything we sell.