FREQUENTLY ASKED QUESTIONS ABOUT GARAGE DOORS
RESIDENTIAL FAQS
DO YOU OFFER WARRANTIES ON GARAGE DOORS?
Our residential garage doors come with different warranties depending on the brand, model, and materials. We provide detailed warranty information with each purchase. Also, you can reach out to us in case of questions or if you need help.
HOW OFTEN SHOULD I HAVE MY GARAGE DOOR SERVICED?
We recommend servicing your garage door at least once a year. This should keep it running smoothly. However, get it checked after a storm or blizzard. The sooner you can catch the potential issues, the better.
WHAT SHOULD I DO IF MY GARAGE DOOR ISN’T OPENING OR CLOSING PROPERLY?
The door is probably stuck. Try resetting your remote or turning the power on and off. If this doesn’t solve your problem, give us a call. We offer repair services for all sorts of issues, from broken springs to misaligned tracks.
DO YOU PROVIDE INSTALLATION SERVICES FOR NEW DOORS?
Yes. We install, repair, and replace all types of doors. Our skilled technicians will ensure your new door is installed quickly and correctly.
CAN YOU HELP ME CHOOSE THE RIGHT GARAGE DOOR FOR MY HOME?
Yes! Our team will be happy to help you select the perfect door that fits your style, budget, and security needs. Drop-in at our Sparks, NV, showroom and we’ll walk you through the options.
WHAT TYPES OF RESIDENTIAL DOORS DO YOU OFFER?
We offer a wide range of residential doors including overhead garage doors, interior and exterior doors. We also provide custom residential and garage doors. Get in touch with one of our experts for details.
COMMERCIAL FAQS
DOES THOMPSON GARAGE DOORS DO FULL COMMERCIAL INSTALLATIONS?
Although we do numerous types of installations for commercial products, commercial installation depends on the size of the job. Our professionals will work with you to determine installation on a per job basis.
DOES THOMPSON GARAGE DOORS OFFER COMMERCIAL DOOR SERVICE AND REPAIR?
Yes, Thompson Garage Doors services and repairs everything we sell including doors, door parts, closers, panic devise, thresholds and more. Plus we have our own machine shop to manufacture custom or hard-to-find garage door parts in-house.
DOES THOMPSON GARAGE DOORS DELIVER COMMERCIAL DOORS?
Yes, we deliver anything we sell.
DOES THOMPSON GARAGE DOORS OFFER ALUMINUM STOREFRONT SYSTEMS?
No, we leave that to the glass companies.
DOES THOMPSON GARAGE DOORS INSTALL TOILET PARTITIONS?
No, we supply restroom partitions but don’t install toilet partitions or accessories.