BETTER DOORS. BETTER BUSINESS.

 
 
 
 
 
 
 
 
 
 
 
 
 The TigerBeast91 
 
1 days ago
 
 
  
Neil is a great service technician honest and reliable thank you
  
 
 
 
 
 
 
 luis angel 
 
2 days ago
 
 
  
Neil came by today and did an outstanding job he fixed my issue in less than 10 minutes. He was fast and efficient and not only that he was super professional and understanding.100/10
  
 
 
 
 
 
 
 Andrew Westbrook 
 
2 days ago
 
 
  
Neil was absolutely amazing. Very quick and the best tech they have!
  
 
 
 
 
 
 
 Mackenzie Buchannon 
 
3 days ago
 
 
  
Neil was quick and came out same day. Fixed the issue and explained step by step
  
 
 
 
 
 
 
 larry juceam 
 
3 days ago
 
 
  
Neil was amazing and fast.
  
 
 
 
 
 
 
 Randy Hummer 
 
3 days ago
 
 
  
Niel came out and diagnosed the door problem quickly.  Came and told me he had to get the part and returned quickly. Replaced part and the door works great.
I would recommend Thompson Garage door.
  
 
 
 
 
 
 
 Nancy Eddings 
 
3 days ago
 
 
  
Kenneth was very helpful and professional 5 stars for Kenneth!!!
  
 
 
 
 
 
 
 Brian Sanderson 
 
6 days ago
 
 
  
Kaylor was very knowledgeable and exceptional at his job
  
 
 
 
 
 
 
 Robin Miller 
 
6 days ago
 
 
  
Great job
  
 
 
 
 
 
 
 Rich Jolly 
 
8 days ago
 
 
  
Kaylor was knowledgeable and able to fix my issue immediately. The roll-up door at my business was stuck and I could not leave. The dispatcher did an amazing job and was able to get him out here immediately. Kaylor had excellent customer service skills and was extremely professional, prompt and skilled. I have used this company time and time again at my home and my business and will not use anyone else.
  
 
 
 
 
 
 
 matthew bonczyk 
 
8 days ago
 
 
  
Neil is is awesome. Always professional provides feedback. In addition to suggesting potential improvements that are unnoticed. Strongly recommend him for all future projects.
  
 
 
 
 
 
 
 Taylor Ritchie 
 
10 days ago
 
 
  
Neil was awesome to work with. Very personable and professional. Not the job done in record time!
  
 
 
 
 
 
 
 Cheyenne Bryant 
 
10 days ago
 
 
  
Neil was great, quick and efficient.
  
 
 
 
 
 
 
 Gabriel Aid 
 
13 days ago
 
 
  
I became stumped with the control board on a liftmaster. Neil arrived and knew exactly what to address on the liftmaster control board! 10/10.
  
 
 
 
 
 
 
 Glenn H 
 
14 days ago
 
 
  
Neil is great. He was training a new tech. and was very thorough. We have had a service contract with Thompson for years now and are pleased with the service we get.
  
 
 
 
 
 
 
 Paco Escalante 
 
15 days ago
 
 
  
Steven and Kaylor did an amazing job or getting our dock doors put in and serviced. Amazing work and great professionalism
  
 
 
 
 
 
 
 Bad Habit Babbitt 
 
15 days ago
 
 
  
  
 
 
 
 
 
 
 Marcus Johnson 
 
16 days ago
 
 
  
Neil has always provided amazing service and repairs for the garage doors in our home - first off he is very personable and very professional. His skill in diagnosing and resolving issues is without compare. And he also offers helpful advice and suggestions so that we can remain vigilant about issues going forward with garage doors that get lots of use, in all weather conditions. There is nobody else we trust with our garage doors - Neil is the absolute best and we’ve worked with him exclusively for 14 years.
  
 
 
 
 
 
 
 Lee Johnson 
 
16 days ago
 
 
  
Thompson installed new doors and openers on my old house. Great doors great service.
  
 
 
 
 
 
 
 Kris 
 
16 days ago
 
 
  
Neil was awesome, quick, polite and did a great job!
  
 
 
 
 
 
 
 Jeff Bell 
 
16 days ago
 
 
  
Ken did a great job.  Quick, professional and on time.  Garage door works better than before.
  
 
 
 
 
 
 
 Sandi Parkhurst 
 
17 days ago
 
 
  
Love Thompson and working with John Sutton specifically! They are always prompt, professional, and trustworthy! Highly recommend!
  
 
 
 
 
 
 
 Sara Valdez 
 
17 days ago
 
 
  
  
 
 
 
 
 
 
 amc cam 
 
17 days ago
 
 
  
Neil was so nice and very helpful.5 stars
  
 
 
 
 
 
 
 Loretta Sutton 
 
19 days ago
 
 
  
Thompson Doors installed our insulated garage doors.  we love them. The tech was very friendly and professional.
  
 
 
 
 
 
 
 Kraig Mickey 
 
19 days ago
 
 
  
Call Ken Mickey. He'll make sure you are take care of.
  
 
 
 
 
 
 
 Val Haskin 
 
20 days ago
 
 
  
Ken Mickey is simply the BEST! He's not only pleasant and professional, but he's the kind of guy who will go out of his way to assist you with all manner of garage door issues. I recently had a problem with my garage remote and he replaced the battery, free of charge! Five Stars for Thompson and for Ken!
  
 
 
 
 
 
 
 Jonathan Lontoc 
 
20 days ago
 
 
  
Neil came by to work on our organizations roll up door. We really appreciate his professionalism and work. He explained a lot about our door operation that I didn’t know about. Hope will be our tech if we have a problem the next time. Thanks!
  
 
 
 
 
 
 
 DudLee Brennfoerder 
 
20 days ago
 
 
  
​Thompson Garage Doors is as honest and dependable as they come. A huge thank-you to Ken M. for years of great communication, quality openers and parts, and fair dealing. You don’t just get great service here—you get a company you can trust for generations. 5 stars all the way!
  
 
 
 
 
 
 
 James Dyer 
 
20 days ago
 
 
  
ken hickey is the man...I appreciate all that you do
  
 
 
 
 
 
 
 Kris Mickey 
 
20 days ago
 
 
  
Ken M. has demonstrated exceptional knowledge and diligence in solving many garage door dilemmas over the years, including thoughtful design, installation, service and repairs.  His extensive experience, loyalty, and determination to satisfy customer needs is extraordinary, rare and valuable in the current business environment.  He is a man of integrity you can trust to keep his word and do what he says he will do, and someone willing to go the extra mile to see a project to a successful and satisfactory completion.  His positive “can do” attitude despite obstacles is refreshing, and his commitment to effective communication and high personal and business standards is consistently evident in all my interactions.  He has proven himself as a trustworthy leader in the industry.
  
 
 
 
 
 
 
 Elizabeth Galvan 
 
21 days ago
 
 
  
Ken is awesome! Thorough work and friendly!
  
 
 
 
 
 
 
 Ray 
 
21 days ago
 
 
  
Was quick, polite, and knew what to do.
  
 
 
 
 
 
 
 Devils Wife 
 
22 days ago
 
 
  
Explained what to look for if the problem persists and the what the next steps were if they did continue.
  
 
 
 
 
 
 
 Alexzander Kay 
 
22 days ago
 
 
  
Nell came out and fixed my door within 30 minutes. Polite, quick and reasonable.
  
 
 
 
 
 
 
 Amy 
 
23 days ago
 
 
  
Thank you, Thompson Doors, for sending Stephen to resolve the issues with our commercial garage door! Stephen is always professional, courteous, and gets the job done. The front staff and sales team are also professional. We highly recommend Thompson Garage Doors!
  
 
 
 
 
 
 
 Sheli Fleming 
 
23 days ago
 
 
  
Neil came out and serviced my facility roll up door today and did a fantastic job.  On time, quick, clean, communicative…. Can’t ask for better!!!  Highly recommend!
  
 
 
 
 
 
 
 William Chism 
 
27 days ago
 
 
  
neil is a total hammer
  
 
 
 
 
 
 
 Sean 
 
28 days ago
 
 
  
Initially I had some frustrations but this is a locally owned business that cares about their reputation and customer service. One of the owners reached out to me when he heard I was unhappy with service and completely rectified the situation despite being out of town on vacation.  I would absolutely recommend this company.

I bought two garage doors, one for a garage and one made out of glass for a living space.  Once problems were resolved I was very happy with both.
  
 
 
 
 
 
 
 Nicole Dooley 
 
28 days ago
 
 
  
  
 
 
 
 
 
 
 Brian Comis 
 
31 days ago
 
 
  
  
 
 
 
 
 
 
 Christopher Gear 
 
31 days ago
 
 
  
I needed new garage doors so I contacted Thompson at the recommendation of a neighbor. Not long after I left a message, Ryan Sperling returned my call. He came out within a couple of days and we went over the worked I wanted done. I wanted the Header raised and new doors. Ryan sent a quote to me within a couple of days. What I didn't realize is Thompson partners with local building contractor.  The work took 4 and a half days to complete and I was very happy with the results. About 45 days after completion I noticed two paint blemishes on the single door. Ryan came out promptly to evaluate it. within a week their garage door supplier agreed to warranty the four panels affected and replaced them. I was very pleased that Ryan was handling my job. His attention to detail and the customer exceeded my expectations.
  
 
 
 
 
 
 
 Markus P 
 
34 days ago
 
 
  
my garage door decided it no longer wanted to participate in my life and I called Ryan Sperling from Thompson to schedule a service. these guys showed up and fixed it like it was nothing.

fast service. friendly people. fair prices!!! and most importantly they got my garage door working again so i could stop manually lifting a 200 pound door like i was training for the Olympics
  
 
 
 
 
 
 
 Carla Mehlhoff 
 
34 days ago
 
 
  
Best garage door company in town! My garbage door spring broke Thursday night, I contacted them Friday morning- thinking I would have to wait until next week- and they came out that afternoon!! Fast, courteous service, and affordable too! HIGHLY RECOMMEND!!! Don't waste your time on anyone else. Call Thompson!!
  
 
 
 
 
 
 
 Vanessa Justice 
 
35 days ago
 
 
  
Best Garage Door company in the world! Amazing customer service and they take care of their employees.
  
 
 
 
 
 
 
 Lane Moore 
 
35 days ago
 
 
  
The techs were quick and efficient, even repaired a door that was not on their list to do that day.
  
 
 
 
 
 
 
 David Ellsworth 
 
36 days ago
 
 
  
Thank you Thompson garage door. Neil comes up and does a great job.
  
 
 
 
 
 
 
 Vicky Loose 
 
36 days ago
 
 
  
JD was extremely kind and helpful.  I would recommend Thompson Garage Doors to all.  They are very prompt and helpful. Vicky Loose
  
 
 
 
 
 
 
 Indra Winquest 
 
37 days ago
 
 
  
Awesome experience.
  
 
 
 
 
 
 
 Thomas B. 
 
39 days ago
 
 
  
I contacted Thompson’s Garage Doors after getting quotes from a few other companies for my broken garage door spring. They had great pricing compared to the other companies I contacted, and the process was straightforward.

One thing to know is that they only provide quotes over the phone, so I didn’t receive a written estimate beforehand. They explained that once they come out, they’ll look everything over and let you know if they notice any other problems that need attention.

What I really appreciated was that there was no upselling. I was looking to have both garage door springs replaced, and they kept things straightforward without trying to sell me additional repairs or parts I didn’t need.

Overall, I had a good experience with Thompson’s Garage Doors. Great pricing, straightforward service, and no pressure to add unnecessary work. I would definitely use them again for future garage door repairs.
  
 
 
 
 
 
 
 Andrea 
 
57 days ago
 
 
  
Thompson Garage Doors worked very quickly provide a quote and complete a repair on our gate operator.  Their office and field staff were professional and knowledgeable, and the price was fair.  I would recommend their services and will hire them again if the need arises.
  
 
 
 
 
 
 
 Judy Davis 
 
93 days ago
 
 
  
Miguel and his trainee just replaced the springs on my garage door (purchased the door and related installation from Thompson a number of years ago, too). Miguel was professional, kind and knowledgeable, and he explained things in a way I could understand. They worked quickly and did a great job! I would recommend Miguel and Thompson Garage Doors to anyone needing the kind of services they offer!
  
 
 
 
 
 
 
 Aimee Harter 
 
327 days ago
 
 
  
Quick and reliable. Highly recommend!
  
 
 
 
 
 
 
 Teddie Boyd 
 
335 days ago
 
 
  
Leah, Cory and Ken went above and beyond for us today. Great people, Great service and Ken is so professional and works so diligently to get the job done. I will always use them and refer th,is company!
  
 
 
 
 
 
 
 Neil Medina 
 
376 days ago
 
 
  
  
 
 
 
 
 
 
 david dixon 
 
393 days ago
 
 
  
The Technician Levi was quick clean safe and efficient. Will recommend to anyone needing a new garage door
  
 
 
 
 
 
 
 Gillian Carpenter 
 
419 days ago
 
 
  
We have a home built in the 40s with some interesting DIY upgrades that we estimate happened in the 70s, including changes to the original front door area. We went to Thompson to replace the front and kitchen doors. Our tech, Greg or Craig (please forgive me) was a master. He was able to navigate the funkiness of what he found when replacing the doors, problem solving as he went along. He was efficient, polite, and we couldn’t be happier with the result.
  
 
 
 
 
 
 
 Rob 
 
430 days ago
 
 
  
I just had Ken and Isaac here to repair my garage door and they were great. Honest company and honest work. Great job.
  
 
 
 
 
 
 
 Dan Nordyke 
 
462 days ago
 
 
  
Awesome customer service from them.
  
 
 
 
 
 
 
 Adam Garcia 
 
483 days ago
 
 
  
Kenneth runs a tight, customer focused operation.  His team shares his values, so you will find pleasure in working with Ken Mickey and Mitch Sperling as well, to name a few.  Garage Doors, Entry Doors, and more.
  
 
 
 
 
 
 
 Amber S 
 
519 days ago
 
 
  
I called to get my bottom seal replaced. It was easy getting everything setup. I called on Thursday and they came out the next Monday. They even did some additional maintenance at no charge! Will give them a call again for anything related.
  
 
 
 
 
 
 
 sa 
 
536 days ago
 
 
  
Great price, solid technicians, installed in under 4 hrs…. Couldn’t be happier. Thank you. Ordered a 2 bay garage door $1800 cheaper than the competition.
  
 
 
 
 
 
 
 Anthony Manning 
 
569 days ago
 
 
  
Their technicians are customer orientated and very knowledgeable. Shout out to Ken Mickey who always takes good care of our company. In all my years of using Thompsons Garage Door for all my needed repairs, I've only had one hiccup. I was not giving them the benefit of doubt they deserved afters years of perfect service. Thank you all for your service in our property management. You make us run efficiently.
  
 
 
 
 
 
 
 Meg Davis 
 
579 days ago
 
 
  
Honest, on time, reliable and gets the job done! Very nice people to work with.
  
 
 
 
 
 
 
 Eric MacGill 
 
599 days ago
 
 
  
The technician was prompt, polite, and great at his job. I would highly recommend him to anyone wanting to get there garage door serviced.
  
 
 
 
 
 
 
 Ron Seckler 
 
610 days ago
 
 
  
Had an emergency issue with our garage door.  Broken spring and carraige....could not even hand open the door and could not get car out!  Called Thompson and they had someone out within the hour!  Diagnosed issue and had all the needed parts (springs, carriage, etc.).  Isaac and Antonio had the door fixed in less than an hour!   I highly recommend Thompson Garage Doors!
  
 
 
 
 
 
 
 Jerry Anderson 
 
633 days ago
 
 
  
The storm door they sold me was a very good door.  They were very helpful in getting it properly keyed with my house key. Jeanette was over the top with the help she provided and follow-up.
  
 
 
 
 
 
 
 Benjamin Freedman 
 
698 days ago
 
 
  
I use Thompson exclusively, I won't call anyone else. Thanks to Antonio for my yearly service! Going to use Thompson for a new house door also.
  
 
 
 
 
 
 
 Penny Overton 
 
726 days ago
 
 
  
I’ve used Thompson Garage Doors more than once.  Ken is very attentive and sees the job through from beginning to end. Great company to work with.
  
 
 
 
 
 
 
 Yolanda Corral 
 
731 days ago
 
 
  
Out of 3 quotes, Thompson Garage Door was my selection as they were the best in presentation, follow-up, product quality, price, installation & overall team service.
Very professional staffing & extremely efficient. I came into the office to place a deposit & I was offered a cancelled appointment install date the same week.
Wow! I accepted with no hesitation!
I highly recommend Thompson Garage door to anyone considering garage door replacement. They are the best!!
Yolanda Corral
  
 
 
 
 
 
 
 Graham Bullard 
 
744 days ago
 
 
  
I was told by several other companies that I needed a new garage door and it would cost thousands (the lowest price I got was $4k). Thompson sent out their tech, Antonio, same day and he took one look at it and said he could fix it no problem. One hour later he was done. He did a great job and only took $300 of my money. Great operation with great techs.
  
 
 
 
 
 
 
 Tim Kolakowski 
 
791 days ago
 
 
  
This is the place to call, I came home to a broken garage door spring at 2:30 and called a few companies that could only come out the next day or longer. I called Thompson and they had a tech here within an hour, they replaced both springs for a very reasonable price and were done by 4pm. Highly recommended this local company, honest and great service! I had another company do the servicing of it over 3 years ago and they wanted 2 1/2 times the cost that Thompson charged to replace the springs!
  
 
 
 
 
 
 
 SOPHIE FLAHERTY 
 
794 days ago
 
 
  
20 STARS OUT OF 20 for Thompson technician MIGUEL for the services he performed at my home in Carson City today, 8/12/2024!! He was prompt, professional, knowledgeable, friendly, and efficient! He listened carefully to my explanation of my garage door woes, quickly identified the technical problem, and installed replacement parts on the spot. He then proceeded to perform routine maintenance in a prompt, workmanlike manner.
  
 
 
 
 
 
 
 Jose Sarmiento 
 
806 days ago
 
 
  
Excellent service!
  
 
 
 
 
 
 
 Allen 
 
895 days ago
 
 
  
Had an issue with my garage door. Guys came out at 430 on a Friday and got it fixed super quick.  Honest and didn't try to upsell me on anything.  Would highly recommend.
  
 
 
 
 
 
 
 Morgan Wortham 
 
939 days ago
 
 
  
We got home from the grocery store last night around 6 pm and upon trying to close our garage had a cable uncoil on one side of our garage door.  We spent the next 30 minutes trying to just get the door to close so we could deal with it the next day but that didn’t work. We just moved into our house and noticed this businesses sticker so we called their emergency line. Within 30 minutes the tech was there and within 40 minutes of his arrival it was fixed and inspected.  Such fantastic service!! Would highly recommend.
  
 
 
 
 
 
 
 Vista Park 
 
999 days ago
 
 
  
We can count on them. Outstanding service. Neil is great, even at the busiest, they still show up to help!
  
 
 
 
 
 
 
 Eric Selvig 
 
1081 days ago
 
 
  
Garage door had a broken spring. Very happy with Thompson Garage quick diagnosis and repair!
  
 
 
 
 
 
 
 Eric Burris 
 
1212 days ago
 
 
  
Coordinator Jeanette and tech Tim were excellent. Quick responses and scheduling, no hassle.
  
 
 
 
 
 
 
 Sarah Kalivoda 
 
1246 days ago
 
 
  
Thompson Garage Doors always has the MOST professional team members and extreme pride in their work. Could not be more impressed with Mitch!
  
 
 
 
 
 
 
 Julz Dexter 
 
1336 days ago
 
 
  
Wonderful service! Fast and very trustworthy. I cannot remember the guy's name who came, but he was the on call guy and incredible. Honest, easy to work with abd so nice!  When we need to replace we will definitely be coming back to Thompson!
  
 
 
 
 
 
 
 Gene Cowles 
 
1386 days ago
 
 
  
Absolutely great experience with using Thompson. Taking my work request, to being on time. Lady at front office very respectful and customer oriented. The installer for my new motor and other parts was Ken H. Another outstanding employee who knows his job, very respectful and great to have at our house. Recommend this company highly. Will always use them in the future.
  
 
 
 
 
 
 
 Randy Shores 
 
1398 days ago
 
 
  
I needed a new garage door opener. I went to their office on a Saturday to see what was available and what schedule they offer. A young lady helped me and seemed very knowledgeable. I was please to know they offer Saturday appointments. My appointment was set for 2 weeks out with an 8am-10am window. The service was expected to take 2-3 hours. They called the day before to confirm and showed up at 7:57am the next day. The technician was very friendly and appeared knowledgeable as well. The time to complete the project was close to what was mentioned. It was a great overall experience. On a side note, they have a billboard up right now that just says Merry Christmas. Not trying to sell anything, just giving good wishes. That was cool to see. Thank you
  
 
 
 
 
 
 
 Nick Herbert 
 
1493 days ago
 
 
  
Punctual, polite and professional.
  
 
 
 
 
 
 
 Ron DeRushe 
 
1500 days ago
 
 
  
I'd give them 10 stars if that were an option. Garage door tension spring snapped over the Labor day holiday and I was on a short window to get it fixed; they were out bright and early on Tuesday/today and got it done with a quickness!! Very much appreciated and cant say enough about their professionalism! I do definitely recommend Thompson Garage Doors.
  
 
 
 
 
 
 
 TAMARA CLIFTON 
 
1541 days ago
 
 
  
Super nice folks and great customer service.  Kudos to Mallory and Mitch for their help and patience!
  
 
 
 
 
 
 
 Tami Phillips 
 
1555 days ago
 
 
  
We live in Hawthorne and we were happy to hear that they would come serve our area. We called on a Monday and they were here on a Wednesday at the appointment time. The gentleman was kind and courteous. Did the job in one trip and it was done correctly. We are extremely happy with our experience.
We had called some other companies that claimed it would take more then one trip to complete the job and it would be weeks before they could get to us.
  
 
 
 
 
 
 
 deborah Dumlao 
 
1634 days ago
 
 
  
update: thompson reached out and were  here today. Apparently the lock that was installed doesn't allow door to be opened from the inside. it is a universal lock. Just something we will have to get use too.

thompson installed my garage door. approximately 8 months ago, we had them put in new hardware. recently I had to place a service call because my key quit working. I explained this when I placed the call. the tech who came, removed the hand guard on the inside, shaves the screws and tells me it is fix. I was charged 128.00 for this. we used the door and the key would not lock the door again. today new tech comes over ends up replacing the lock and telling me he is not going to charge me for it. in my opinion I should get a refund for the 128, because there was a defect in the lock they originally installed.  so my husband has come home and checked the work. we now have problem. when the garage is locked from the outside, you can not open from the inside and you have to go back outside to unlock it so you can open from the inside.
  
 
 
 
 
 
 
 Eric Luster 
 
1636 days ago
 
 
  
  
 
 
 
 
 
 
 R K 
 
1643 days ago
 
 
  
Love their service. Always come out quick and very fairly priced. Very friendly people on the phone as well as the service techs.
  
 
 
 
 
 
 
 Ivye Johnson 
 
1689 days ago
 
 
  
Best service in Reno. Honest, respectful...helpful
  
 
 
 
 
 
 
 Michael Hunt 
 
1745 days ago
 
 
  
My garage door broke a spring over New Year’s Weekend.  I called Thompson Garage Doors Monday, Jan. 3rd at 0800 hrs.  They had a Technician arrive at my house 30 minutes later.  He replaced both garage door springs.  He made the necessary calculations and adjustments to insure the correct replacement springs were installed and functioning properly.  My garage door opens/closes so quietly and smooth now.  Thank you Thompson Garage Doors.
  
 
 
 
 
 
 
 Heidi Oleson 
 
1796 days ago
 
 
  
Thompson installed my New doors last Saturday. they did a fantastic job, the doors are beautiful. Antonio adjusted my existing door and fixed it perfectly. I was told by others that I needed a new door, new garage floor, new rubber sweep etc when all it needed was a simple adjustment. He was the best. Everyone was very polite and clean through out the installation.
  
 
 
 
 
 
 
 Troy Schneider 
 
1824 days ago
 
 
  
The whole company is full of awesome people that know there stuff. Darren is great!!
  
 
 
 
 
 
 
 Annie & Steve 
 
1850 days ago
 
 
  
Antonio was very competent and professional. We had an ugly failure at 5:30 PM, we were back in business by 6:30 and the rate seemed fair. Once again,  Thompson saved the day. If you're looking for a quality service to use for garage door work, this is them.
  
 
 
 
 
 
 
 Laura Smolyansky 
 
1905 days ago
 
 
  
Thank you for coming out quickly and fixing my garage door within a couple hours of my call! You guys are awesome!
  
 
 
 
 
 
 
 Clarice Woodard 
 
1921 days ago
 
 
  
  
 
 
 
 
 
 
 Richard Merill 
 
1950 days ago
 
 
  
They have everything you need!  Great people to deal with!  The best!
  
 
 
 
 
 
 
 Frank Peterson 
 
1970 days ago
 
 
  
  
 
 
 
 
 
 
 Gracee T 
 
2012 days ago
 
 
  
I think Thompson Garage Doors is marvelous!  The service is always spot on, and the people are very professional and friendly.  My only suggestion to Thompson is to let your customers know before you go through the whole process of ordering a new garage door that it will be 10 to 12 weeks before the door will be shipped.  After spending an hour with the service technician (who was terrific) ordering, choosing, measuring, and paying half of the 3500 dollars, I received a call the next day to let me know that it had been ordered and that it would be ten to twelve weeks before it would be shipped.  At that point, I could have said No, but I still need the door.  I understand COVID delays or any other reason; I would have liked it if they told me before the process started.  Otherwise, the experience, as always, was great!
  
 
 
 
 
 
 
 sam k 
 
2015 days ago
 
 
  
Broken spring replaced. Fast, Professional, stuck to exact estimate. Thank you.
  
 
 
 
 
 
 
 GS Long 
 
2029 days ago
 
 
  
I called yesterday 3/25 and they were unable to get me in to replace my garage door opener for another week but to my surprise they called me the next day 3/26 and came and replaced my old garage opener with a new one and did maintenance on my garage door also.  They were quick, showed me what I needed to know about the new opener and were very friendly and professional.  I would recommend Thompson Garage Doors from Sparks to anyone one!  With prices now a days I feel they were very good and my garage opener should last for many years to come.
  
 
 
 
 
 
 
 laszlo Millar 
 
2064 days ago
 
 
  
  
 
 
 
 
 
 
 J Herman 
 
2078 days ago
 
 
  
A small showroom and a couple very helpful sales people. Prices are in line with most other places.
  
 
 
 
 
 
 
 Mr fix it 
 
2123 days ago
 
 
  
If you need garage door parts this is the place you want to be. Everyone is helpful and friendly and they had everything we needed. I would recommend this place for all your garage parts and needs!
  
 
 
 
 
 
 
 Daisy Zhuang 
 
2137 days ago
 
 
  
  
 
 
 
 
 
 
 David Brothers 
 
2166 days ago
 
 
  
  
 
 
 
 
 
 
 Candice Elder 
 
2200 days ago
 
 
  
I will begin by saying that Mitch Sperling is wonderful to work with.  We had new doors installed and they look beautiful.  There were a couple of things we had to work out, but Mitch made sure it was handled and I trust him.
  
 
 
 
 
 
 
 Pauline Macdonald 
 
2243 days ago
 
 
  
Great service 5. .star
  
 
 
 
 
 
 
 Randal Burns 
 
2295 days ago
 
 
  
I brought in my chewed up door, they took some measurements, a week or so later the new door was ready and perfectly fit with my existing door hardware. Now if they trained dogs..
  
 
 
 
 
 
 
 Matt B. 
 
2298 days ago
 
 
  
Neil was top notch.  Knowledge, friendly,  and efficient.  Highly recommend this company and Neil is Fantastic.
  
 
 
 
 
 
 
 Erin Anderson 
 
2324 days ago
 
 
  
Wow what amazing service! I had to get a part rushed and they were so communicative and responsive and helpful!!! Thank you!
  
 
 
 
 
 
 
 Mike Carr 
 
2424 days ago
 
 
  
Best garage door company in town. Hands down.
  
 
 
 
 
 
 
 John Lemieux 
 
2558 days ago
 
 
  
Our garage door spring broke so I called Thompson. Three ours later our door was fixed. Everyone I talked to was super friendly. Would use Thompson again for sure.
  
 
 
 
 
 
 
 Richard Reeves 
 
2580 days ago
 
 
  
Called on Saturday when my garage door broke and Kenneth came out repaired door in a timely manner and got us protected. I am happy that they responded promptly when no others could be contacted, I would recommend this business to others.
  
 
 
 
 
 
 
 Juan Sanchez 
 
2583 days ago
 
 
  
  
 
 
 
 
 
 
 Damien Tinsley 
 
2647 days ago
 
 
  
Great service family owned very friendly and helpful
  
 
 
 
 
 
 
 Kyle Whaley 
 
2733 days ago
 
 
  
Antonio from Thompson Garage Doors repaired a broken spring, He was professional, friendly, and fast. After he finished with the spring repair he began working on the brackets that hold up the garage door opener. When I asked why, Antonio replied that the opener was set too high causing undue pressure on the system. When I thanked him for noticing, he replied: "That is what we do. We want the door repair experience to be the best for you". This was done at no extra charge. WOW is the word that comes to mind for this type of service!
  
 
 
 
 
 
 
 Michael Warner 
 
2788 days ago
 
 
  
Steve W. Was on time , polite and did a great job quickly!
Thanks Thompson garage doors !
  
 
 
 
 
 
 
 Rob McMullen 
 
2793 days ago
 
 
  
Thompson Garage Doors has been taking care of my commercial building with 16 roll up doors for over 15 years. They have always been very prompt and professional in servicing and repairing my doors. I wont use anyone else and highly recommend them. Rob McMullen-Owner, RPM Automotive.
  
 
 
 
 
 
 
 L V 
 
2793 days ago
 
 
  
Called with a big problem and they were here within 24 hours. Knowledgeable Technician. Been using them for 23 years and always satisfied.
  
 
 
 
 
 
 
 Don Ferguson 
 
2794 days ago
 
 
  
Thompson Garage doors are the best their service guys are so prompt and on time they really take care of us here I really appreciate them very much
  
 
 
 
 
 
 
 Eric Tallberg 
 
2795 days ago
 
 
  
These folks did a great job with a home warranty replacement of the torsion bar, converting it to a better one. They came on time, were very professional and I would recommend them any time. Thanks again, Antonio for being helpful with the work!
  
 
 
 
 
 
 
 Bonnie Duke 
 
2795 days ago
 
 
  
regular preventive maintenance good service
  
 
 
 
 
 
 
 Michael Knaus 
 
2798 days ago
 
 
  
Very knowledgeable,  friendly professionals,. I  highly recommend Thompson Garage Doors.
  
 
 
 
 
 
 
 arne hoel 
 
2801 days ago
 
 
  
Thompson Garage Doors is fast and reliable.  The sell, maintain and repair all sizes of doors.  They have helped Reno Buick GMC Cadillac and me personally on numerous occasions.  I'm amazed at the quick response time and the work is always top quality.
  
 
 
 
 
 
 
 john noellert 
 
2801 days ago
 
 
  
They helped me with spare parts for my DIY garage door repair (not the springs, would never touch those on my own).  Very professional, friendly and I'll definitely call them when the current garage door bites the dust.
  
 
 
 
 
 
 
 Kyle McClelland 
 
2801 days ago
 
 
  
Thompson Garage Doors is the best.  They were able to help me with my garage door when it wouldn't open and while on site, noticed that one of the panels was broken.  They had one from a door that was never used and were able to put that one in for me.  Saved me a new door and it works great.  When this one dies, I will be using Thompson Garage Doors to replace it, that is for sure!
  
 
 
 
 
 
 
 Karen Munson 
 
2801 days ago
 
 
  
We've used Thompson for both work issues and at our home.  They are always fast, courteous and fair priced.  I'd highly recommend them!
  
 
 
 
 
 
 
 Clint Chapman 
 
2801 days ago
 
 
  
I have worked with John and Thompson Garage Doors in the commercial and residential markets.  They have also done the work on my personal residence, and I would highly recommend their services.  They are always timely, professional, good pricing, and great quality...
  
 
 
 
 
 
 
 Steph Campbell 
 
2801 days ago
 
 
  
Great staff, great service. Would highly recommend!
  
 
 
 
 
 
 
 Pamela Loomis 
 
2802 days ago
 
 
  
Antonio was awesome and fixed my garage so fast. Great customer service and perfectly on time. Thanks
  
 
 
 
 
 
 
 Marquis G 
 
2887 days ago
 
 
  
A fellow friend of mine recommended their service for install at my relatives house and all i can say is that they are pleased and are happy to spread the word
  
 
 
 
 
 
 
 Danny Strong 
 
2931 days ago
 
 
  
  
 
 
 
 
 
 
 Chris w 
 
2932 days ago
 
 
  
Fast install. Great door
  
 
 
 
 
 
 
 Ralph Cinfio 
 
2932 days ago
 
 
  
They got service out to the house almost immediately. Steve fixed it right away. I thought we might be days without  being able to park the car in the garage. Presto it was done. What a great experience!
  
 
 
 
 
 
 
 Stephen E 
 
2933 days ago
 
 
  
This company was great. Steve W. showed up on time and did all of the work I needed.  He also explained to me how to keep up my garage door and also discussed things I may want to do in the future.  He was great! Highly recommend this company!
  
 
 
 
 
 
 
 R. Frank Jones 
 
2940 days ago
 
 
  
Service was prompt, friendly, and vey supportive. Pricing was not unreasonable for the repair and upkeep work provided
  
 
 
 
 
 
 
 Evelyn MacIntosh 
 
2942 days ago
 
 
  
This company responded to our call within the hour, scheduled  an appointment and arrived on time. They made the repairs  were so professional. Shawn did a exceptional job in a timely manor. I would recommend  Thompson to anyone.
  
 
 
 
 
 
 
 Lindsay Miller 
 
2942 days ago
 
 
  
Thank you! Quick and easy fix. Prompt and professional.
  
 
 
 
 
 
 
 G Benedetti 
 
2943 days ago
 
 
  
Great service.  On time and very detailed.  Would definitely recommend for new door replacement and service of existing doors.  Well done!
  
 
 
 
 
 
 
 Tyler Wildman 
 
2945 days ago
 
 
  
I highly recommend Thompson Garage Doors.  This company is very professional, accommodating, and went the extra mile to install a brand new garage door opener system when my original one failed and couldn't be repaired.  The scheduler Craig was pleasant to work with and made it easy by providing Saturday appointment times when weekdays were tough.  The two technicians Shawn and Steve W. were both very professional, polite, and willing to share useful maintenance/troubleshooting tips.  Steve W. installed the new garage door opener, explained the new system, and ultimately made things right. I highly recommend him.  One last comment is that this company is very prompt and courteous by calling 30 minutes ahead of time to make sure everything is good and the technicians will show up as scheduled.
  
 
 
 
 
 
 
 Sharon Burke 
 
2947 days ago
 
 
  
I just needed to have my door serviced, but Thompson was quick to respond and set a date.  When I got home they had left a phone message to call and confirm the appointment for the next day.  It was 8pm, but they had had an emergency number to take the call.  The next morning, right on time Steve W was here with his smiling face. He explained what he would be doing and worked quickly and efficiently.  Thank you for a great job.
  
 
 
 
 
 
 
 Judy Watland 
 
2949 days ago
 
 
  
  
 
 
 
 
 
 
 Mike Billow 
 
2949 days ago
 
 
  
I really appreciated the professional work and service Steve W provided for us for our garage door.
Steve arrived right on the appointed time, fixed our issue and then ensured that all other hardware and system mechanics were in top condition! Terrific job from a terrific professional!
  
 
 
 
 
 
 
 joel scarpulla 
 
2949 days ago
 
 
  
  
 
 
 
 
 
 
 Joanie Jacka 
 
2961 days ago
 
 
  
Steve W  recently serviced my garage doors and replaced the keypad for me.  He arrived on time, was respectful, thorough, and left no mess.  We have used Thompson Garage Doors for this kind of service for many years.
  
 
 
 
 
 
 
 Cecil Lang 
 
2964 days ago
 
 
  
All of the repairs exceeded my expectations. Kenneth Mickey was very professional and courteous it was unimaginable. The door is top of the line and operates perfectly. All was completed in a short time and was perfect.
  
 
 
 
 
 
 
 Corrina Isall 
 
2965 days ago
 
 
  
My garage door broke completely I called on a Wednesday and requested an appointment for Saturday and they were out at 10 AM fixing the door. The technician did a great job, the price was reasonable and I would highly recommend!!
  
 
 
 
 
 
 
 Ted Edmondson 
 
2967 days ago
 
 
  
I called and the next day I was scheduled, the installer should up right on time ready to go, He was dressed in a company uniform with his name on his shirt ( I like that) and presented a neat professional appearance . I had asked about a door opener (had been told before I did not have room) and Kenneth Mickey took some measurements and told me it could be done. He did a great job, the install looked great he adjusted the door added a brace  and this was exactly what i wanted. I could not be more pleased with the installer and the installation. I recommended Thompson Garage Doors to my neighbor the next day and would highly recommend them for any of your garage door needs
  
 
 
 
 
 
 
 Sanjay Govind 
 
2968 days ago
 
 
  
My appointment to have garage opener repaired was scheduled for 9am today and the tech Kenneth showed up right on time. He was so professional, introduced himself reviewed the work order then inspected the unit. He then presented me with all the options to repair or replace and in the end we decided repair was best course of action, unlike the other company that told me the only way forward was to replace the unit. The repair was completed promptly. I believe he went above and beyond by fastening down and tightening all bolts and stabilizing the entire unit. He also lubricated the rollers and springs and greased the track. Professional, prompt with service call and fair pricing I highly recommend  Thompson garage doors
  
 
 
 
 
 
 
 Dogs POOP 911 
 
2975 days ago
 
 
  
Their technicians are knowledgeable, professional, and always go above and beyond. They do residential and commercial work. Ask about the oil they use to lubricate garage doors. You can use it for everything!
  
 
 
 
 
 
 
 Malinda Campbell 
 
2992 days ago
 
 
  
These guys are AWESOME!  I've used them for years...won't use ANYONE else.  Prompt and courteous employees...great at their jobs...reasonably priced, and the best in the Reno/Sparks area.  Not only do I use them for my home & businesses...I've served on the BBB board for some years; and over the years, John Sutton has become a friend too.  Save your time looking and CALL THOMPSON GARAGE DOORS if you need any repairs or replacements...residential or commercial!  GO GUYS!  5 STARS!!!
  
 
 
 
 
 
 
 Robert Jetton 
 
3013 days ago
 
 
  
  
 
 
 
 
 
 
 The bold sales 
 
3084 days ago
 
 
  
Very nice customer service
  
 
 
 
 
 
 
 Kayla Connolly 
 
3143 days ago
 
 
  
FANTASTIC company.  I called and a technician was at my house within the hour.  Very easy to set up an appointment when I called.  The technician made sure to walk through what was wrong in all aspects of my existing garage (that had prior been serviced by a competitor less than a year ago).  We lost an animal under our garage door due to the sensors not working properly and we were told that they were 5" higher than code, so Shawn M. (fantastic technician and highly recommended) helped us get to code so that we would not have any other accidents with our children like what happened with our animal.  I will call this company any time that I need any work done.  Thank you for caring about our problem instead of just trying to sell me something I didn't need and protecting my family and fixing my door.  I will refer Thompson for any work when a friend asks.
  
 
 
 
 
 
 
 Gregg Gilbert 
 
3150 days ago
 
 
  
  
 
 
 
 
 
 
 Jeremy Woeller 
 
3195 days ago
 
 
  
  
 
 
 
 
 
 
 Cory Lyons 
 
3235 days ago
 
 
  
  
 
 
 
 
 
 
 Andrew Branson 
 
3249 days ago
 
 
  
  
 
 
 
 
 
 
 Scott Turner 
 
3334 days ago
 
 
  
Quick response and repair. The technician Miguel was very professional and knowledgeable. I highly recommend their service.
  
 
 
 
 
 
 
 Greg Callender 
 
3406 days ago
 
 
  
Very helpful with a large selection to choose from.
  
 
 
 
 
 
 
 Kenneth Mickey 
 
3586 days ago
 
 
  
  
 
 
 
 
 
 
 Tahoe Vision 
 
3614 days ago
 
 
  
All your garage door needs. Parts and service
  
 
 
 
 
 
 
 Martin F. Sullivan Sr. 
 
3643 days ago
 
 
  
Antonio replaced both springs and serviced my garage door with the most professional service and time.Thanks
  
 
 
 
 
 
 
 Ryan Wong 
 
4020 days ago
 
 
  
There were some alignment issues and my rollers fell out. My garage door was stuck and lopsided. Needing a quick solution, I decided to shop around and called 5 other places based on yelp reviews. No one was friendlier or offered a better price! Our technician was professional, courteous, and most of all got the job done for the best price in town. They even replaced the garage light bulb and conducted an extensive 40 point service. Wonderful experience will definitely use Thompson for my future garage needs. Ask for Shawn.