Garage Door Opener Repair Service

Garage Door Opener Repair Service

If you’ve ever lived somewhere that required you to park outside in extreme elements, you know the convenience of having a garage to the fullest extent. However, the convenience is quickly negated when you start to have garage door opener issues. While many garage door opener repairs are quick fixes that don’t require professional services, sometimes even the most reliable garage door will require significant repairs by a garage door opener repair service.

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Garage Door Opener Services

When a garage door fails to open, for whatever reason, it can change the course of your entire day. Whether you’re a business depending on its function for production or trying to make your way to work, plans are screeched to a halt. Either way, you could be left losing money and wasting valuable time.

Sometimes, your garage may only suffer from a faulty or malfunctioning opener. Our team at Thompson Garage Doors services all garage doors and openers. Before you take the day off to tackle your garage door issues, call us and see if our quick and efficient garage door repair and replacement services aren’t the better options.

Are you in need of emergency assistance? Thompson Garage Doors is here to help you 24 hours a day, seven days a week, 365 days a year. To reach our 24/7 emergency services after normal business hours, your call will automatically be transferred to one of our Emergency Service Managers. One of our technicians will be at your property, fully equipped, ensuring your property stays protected. In the event of a catastrophic failure that may take more than a few hours to repair, we can even build an emergency enclosure.

Indicators your door opener needs to be serviced

  • Lighting

  • Sagging

  • Chain or Belt is Noisy

  • Door Hums but No Movement

  • Remote Failure

  • Wall Button Malfunction

Common Garage Door Opener Problems and Fixes

Believe it or not, your garage door and door opener require consistent maintenance. Think about it; your garage door likely opens and closes more frequently than your front door. In fact, on average, your garage door will open over 1,000 times in a year!

Your garage door and door opener can feel like foreign devices when you haven’t ever worked with them, but fortunately, some problems associated with them can be an easy fix.

Wall Switch & Garage Door Opener Inoperative

If your door refuses to budge, it can be many reasons. Sometimes, somehow, the door can become locked. Be sure to check if the lock switch is turned on and disable it before your next attempt to open the door again.

As with many such problems, the most common solution can be simple; the motor may be unplugged. The motor is typically attached to the light near the ceiling, so you’d need to ensure the cord is plugged in all the way. It is also possible that the circuit breaker, fuse, or GFCI outlet powering the door opener circuit has tripped or burned out. A good indicator of this is if you find other lights or electrical circuits in the garage also aren’t operating. If this is the case, reset the breaker or GFCI or replace the burned-out fuse. If the circuit breaker or GFCI is continually tripping, it’s a sign that there is a short circuit somewhere in the system, possibly the garage door opener itself. Lastly, it’s also possible the garage door opener’s motor has burned out and isn’t operating at all. This issue requires a professional garage door opener repair service to replace or fix it.

garage door remote issues

The Garage Door Doesn’t Open or Close

If your overhead garage door seems completely unresponsive to whatever signal you send it, there are a few possible solutions to the problem that could prevent you from having to replace the garage door panel or having someone out for a new garage door opener install.

  • Are you in range? You may be out of range of the antennae inside the garage. Modern garage door openers are essentially small radios, and a few extra feet can affect the signal.
  • Check the antenna. The antenna is located on the motor unit. Check to see if it’s hanging downward and not damaged.
  • If the hardwired wall switch functions the door just fine, it’s possible the battery in your remote control or keypad needs replacing.
  • Reprogram your keypad or remote control. Sometimes electronics inside your keypad or remote control can lose their programming and need to reset. Each garage door opener has slightly different methods to reprogram, so it’s best to consult the instructions, look online for information, or call your trusted garage door opener repair service.
garage door opener failure

Noisy Garage Door

If you are noticing noises coming from your garage door, this is a sign of an underlying problem. Squeaking sounds indicate that the rollers are worn or need lubrication. A silicone-based lubricant can be the easy fix, but your best bet is to call a professional if the rollers need to be replaced.

If the sound is more like a rattling, this could be an indication that something has come loose. First, try tightening all the hardware, including the nuts, bolts, and screws, to see if that fixes the problem.

A popping sound can indicate a problem with the torsion spring. In this case, the spring may have lost lubrication or become loose; regardless, changing or replacing torsion springs can be dangerous and should always be handled by a professional. Let us assist you with your broken garage door spring repair needs.

garage door lubricant noisy garage door

Frequently Asked Questions

What signs say a garage door opener needs to be repaired?

First and foremost, a very clear sign that your garage door opener needs to be repaired is if your garage door acts like it has a mind of its own. Whether opening and closing or reversing suddenly halfway through opening or closing, both can indicate electrical issues that may be repairable and require a new opener to be installed.

Another sign your door requires a repair is unusual sounds from your garage door opener. Garage door openers make some noise when opening and closing the door. However, you should pay attention to those sounds so that when an unusual sound arises, for example, if the sounds get much louder, you can inspect it immediately and prevent serious accidents, like your garage door falling.

Possibly the most obvious sign of trouble with your garage door opener is its sporadic response when you try to open or close your door. However, as mentioned earlier, some simple solutions will likely solve the problem, like changing the battery in your remote. On the other hand, if you have tried troubleshooting the problem and your garage door still doesn’t work properly, it may be time to replace it.

What are the benefits of repairing a garage door opener?

Timely garage door opener repairs have several benefits!

  • Protects and prevents accidents to yourself and your family
  • Protects you and your family against possible burglary
  • Saves yourself time and money
  • Extends the lifespan of your garage door
What are the most common causes of garage door opener problems?

It’s easy to take your garage door for granted because most of us don’t think about it as long as it keeps going up and down. The most common causes of garage door opener problems are

  • The garage door won’t close all the way
  • Broken or old door springs
  • Worn rollers and/or bearings
  • Obstructed or misaligned photo-eye sensors
  • The operator isn’t receiving power
  • Expired batteries
  • Lock mode has been inadvertently activated (or manually)
  • The keypad is out of sync
What can you do if your garage door opener is not working?
  • Ensure the opener is plugged in and the garage circuit breaker is correctly placed.
  • Be sure you’re within the recommended range and position when using your remote garage door opener.
  • Check to see if your door has not been manually locked
  • Replace the batteries of the keypad or remote control
How many years can you expect a garage door opener to last?

10-15 years, and like your garage door, many factors contribute to its durability. Your garage door and door opener can function for a long time with proper care and attention. There are many types of garage door openers, each providing different functions and components that may present more or less common problems. It is always a good idea to look into which garage door openers will best suit your needs.

What causes garage door openers to stop working?

There are a few reasons why your garage door opener stops working;

  • Dead Batteries
  • RF Interference
  • Time for a System Reset
  • Signal is Disrupted
  • Lock Button Engaged
  • Remote Needs to be Reprogrammed
  • A Blown GFI

More than anything, if you’re unsure, call a professional. A malfunctioning garage door can be dangerous.

Can a garage door opener be repaired?

Absolutely. You can fix many garage door problems yourself with just a little time and a few tools. Now that you’ve read about troubleshooting a garage door, identifying and correcting common operating issues is easy. You can DIY garage door service using this as a guide for same day service. If you discover that your garage door needs work done by a technician, consider our garage door repair services, where we provide excellent service on high quality garage door company brands ranging from Chamberlain, Sears, Craftsman, and others.

Is it worth repairing a garage door opener?

Garage doors can become temperamental between 10-15 years. Depending on the situation, repairing your garage door opener or obtaining a new garage door opener may be the less expensive option. However, knowing when to replace your opener is important, as it could save you money in the long run. A few examples of when to repair your opener include:

  • When it’s relatively new, but it’s malfunctioning
  • If it’s still under warranty
  • If the repair doesn’t exceed $300
  • If it wasn’t properly installed
  • If you’re looking for upgraded features

It comes down to personal choice and budget. Getting in touch with a highly trained garage door opener repair service is highly advised to avoid going with a simple fix that ends up costing you more down the road. Sometimes you’ll be looking at a quick tune up, and other times you might be looking at getting in touch with a Liftmaster garage door specialist for next day service. Home improvement is a journey, and you should aim to make it a pleasant one.

Garage Door Opener Repair Services

Your garage and door opener can be technical and complicated, but many of the most common issues are easily solved. If you are ever unsure about what to do with your garage door opener repairs, your best and safest bet is to leave the repairs to those with the proper training and experience.

Thompson Garage Doors & Building Supply has served residential and commercial customers in Northern Nevada and Northern California since 1957. Our technicians are factory-trained professionals that can ensure your installation, repairs, openers, parts, service, and maintenance are done right the first time.

Furthermore, we maintain a 24-hour emergency service line to meet your every need and situation.

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Thompson Garage Doors is here to help you 24 hours a day, seven days a week, 365 days a year. When you call after our normal business hours, your call will be transferred to one of our Emergency Service managers, who will dispatch a service person and a fully-equipped service vehicle to make the repair or secure your building so your property stays protected.

phone: 775.356.6601
toll free: 1.877.631.6601

– 171 S. 18th Street, Sparks, NV 89431